Olivia Owen

Associate Consultant

Olivia is an Associate Consultant with experience in change management and business analysis in both the private sector and for NFPs. In her most recent role as a change manager for a global strategy consulting house, she supported the creation of enterprise-wide training materials, communications and elicited information from a number of senior stakeholders to build training components and understand essential outcomes. Previously, Olivia has worked with the RSPCA to help understand their waste outputs. This involved examining user-centric scenarios where waste is created, building process maps of the as-is and to-be processes and eliciting information from key stakeholders organisation-wide.