Our insights Thinking Experience our thoughts All categories Agile Business and technology transformation Change Culture Customer experience Data governance Digital Adoption ERP Financial services Healthcare Marketing Media and Information services Not for profit Operational efficiency Order management and fulfilment Process improvement Professional services Public sector Retail Sales Service Design Technology Transformation and design Uncategorised Sep 3rd 2020 Grocery shopping as smooth as opening your fridge How Amazon Go will use AI to offer the frictionless in-store experience. For the last three decades,… Read more Aug 26th 2020 Podcast: How can you make it easy for your customer to browse and shop online? Customers have been forced into tech literacy by the lockdown. Are you set up to harness this growth and offer… Read more Aug 24th 2020 Can retailers keep convenience with, and without, the store? Whilst 2020 looks rather different from what grocery retailers might have expected, the continued consumer shift to online shopping comes… Read more Aug 24th 2020 ERP transformation – it’s all about the people The success of an Enterprise Resource Planning (ERP) transformation depends primarily upon three elements: ‘will’, ‘skill’ and ‘opportunity’. The future… Read more Aug 21st 2020 Podcast: Will Amazon Fresh cause waves in the groceries industry? Amazon are renowned for their excellent customer experience, so their recent announcement of their UK expansion of Amazon Fresh begets… Read more Aug 17th 2020 Agile is more relevant than ever to ERP transformation In this blog series, we’ve been exploring three key ideas that allow organisations to make the most of their Enterprise… Read more Aug 14th 2020 Ensuring your customers are creating your CX shopping list In an industry where the phrase ‘customer is king’ came to prominence, it is no secret that retailers’ customers are… Read more Aug 13th 2020 Don’t overlook the importance of ERP discovery In this blog series, we’ve been exploring three key ideas for organisations to get the most from their ERP transformation… Read more Load more
Sep 3rd 2020 Grocery shopping as smooth as opening your fridge How Amazon Go will use AI to offer the frictionless in-store experience. For the last three decades,… Read more
Aug 26th 2020 Podcast: How can you make it easy for your customer to browse and shop online? Customers have been forced into tech literacy by the lockdown. Are you set up to harness this growth and offer… Read more
Aug 24th 2020 Can retailers keep convenience with, and without, the store? Whilst 2020 looks rather different from what grocery retailers might have expected, the continued consumer shift to online shopping comes… Read more
Aug 24th 2020 ERP transformation – it’s all about the people The success of an Enterprise Resource Planning (ERP) transformation depends primarily upon three elements: ‘will’, ‘skill’ and ‘opportunity’. The future… Read more
Aug 21st 2020 Podcast: Will Amazon Fresh cause waves in the groceries industry? Amazon are renowned for their excellent customer experience, so their recent announcement of their UK expansion of Amazon Fresh begets… Read more
Aug 17th 2020 Agile is more relevant than ever to ERP transformation In this blog series, we’ve been exploring three key ideas that allow organisations to make the most of their Enterprise… Read more
Aug 14th 2020 Ensuring your customers are creating your CX shopping list In an industry where the phrase ‘customer is king’ came to prominence, it is no secret that retailers’ customers are… Read more
Aug 13th 2020 Don’t overlook the importance of ERP discovery In this blog series, we’ve been exploring three key ideas for organisations to get the most from their ERP transformation… Read more
