Preparing to  launch? We’re here to get your organisation and end-users on board

Pressure to give the public the best possible experience is intensifying. We have a wide breadth of experience in the public sector including but not limited to criminal justice, healthcare and transport communities. We can support you in launching new services in addition to driving your digital and CRM transformations to make sure you are in the best position to succeed. We make this our mission. Through collaboration and agile delivery, we can help you deliver Pre-discovery, Discovery, Alpha, and Beta projects. We are on G-cloud, MCFII and the Digital Outcomes and Specialists marketplace. We are also a Bloom Accredited Supplier.

We are able to draw on our extensive involvement across a variety of public sector organisations to understand what is required to create a standout user and customer experience. With our specialist user research, business analysis, service design, project management, and change management we make this happen.

Why work with us? You’re in for an experience unlike any other

We help your organisation move forward by leveraging our deep experience in the public sector with our expertise in designing and creating a world-class user experience.

Our people-centred approach means we get to know your users, whether they’re members of the public, businesses or civil servants. We help to deliver solutions that meet their needs, and support them through the change journey to ensure adoption.

All of this adds up to successful transformations that make a difference to both individuals and communities worldwide.

How we help you…

Hover over each to find out more about our offerings and expertise.



              Change management                       Service and experience design                   Operating model design                               GDS experience                               Customer, citizen, and
f                                                 f                                                                   f                                              f                                                                                                                     fffff employee experience.

Redefining your Shared Service around User Needs and Employee Experience

Find out more


Don't just take our word for it...

The Clarasys team have helped us go further and faster and achieve more than I thought possible, while bringing quality bants to keep us entertained along the way.

Civil Service client, Her Majesty's Prison and Probation Service

“Some consultants rely on flashy templates and quirky workshop routines, but what I really value from Clarasys is their ability to consistently cut through even the most intractable tasks to find solutions, and then blitz through the necessary work with relentless enthusiasm.

Civil Service client, Her Majesty's Prison and Probation Service

“The Clarasys team were great – they quickly understood the culture of the organisation and worked with us to get the results needed. The team provided sound advice and guidance to our
senior team.”

Nicola Smith, Director of IT and Facilities, The Children’s Trust.

“Worked well with our team day-to-day. It’s always a problem when consultants come in – many times I work with consultants and they haven’t realised that the people they are working with have got day jobs and don’t necessarily have a great deal of time to devote to working with them…very mindful of the best way of working with busy people which is a very good attribute for consultants.”


“Clarasys brings the experience and expertise to optimise and implement business processes, to make them real, and also to anticipate the consequences of change to help you make the right choices about alternative approaches.”


We’re excited to be offering our free, online CX courses, tailored to your business needs and capability. Click here for more detail.

Close message