Case Study

Public Health England

Public Health England

From manually intensive to an [ ideal ] common process.

Our client was responsible for collecting data on newborn babies with Sickle Cell Disease and Thalassemia. The programme’s funding was running out and responsibility was being moved to PHE from the current supplier.

There was no defined process or SLAs for sending the data to the newborn outcomes team and the fact that the programme was run on a spreadsheet resulted in a manually intensive way of operating.

It was not mandatory to send data to the programme and was a very small dataset that relied on the goodwill of clinicians and scientists who sent the data.

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