Successful transformation

Increased competition between healthcare and insurance providers means that patient experience and customer loyalty is essential for market growth.

We transform your organisation’s operations, patient services, and ability to provide a consistent experience. We enable you to put your clients at the heart of your business throughout this end to end transformation programme using our agile approach. We quickly identify and implement improvements and enhancements, providing you quick ROI, staff up-skilling, and continuous organisational improvement that is embedded, and sustainable.

How we help you...

Change Management

When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.

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Delivery Management

Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.
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Architecture and Technology

When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.
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Lead to Cash

We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.
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Analysis, Innovation and Design

At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.
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Business as unusual

At Clarasys, we’re all about the customer, and it’s our mission to deliver the best possible customer experience from initial interest, to ownership of a product or service.

We use our people-centred approach to get to know your patients, identify how you can improve their experience and then design a solution according to their needs.

Our uniquely agile approach enables us to create effective, sustainable services and we use AI to create a digital twin of your organisation, fix issues, highlight opportunities and realise significant investment.

This multi-faceted approach to designing solutions delivers a standout user experience. Each and every time.

Don't just take our word for it...

“They are not just there to upsell / sell more work, they’re there to try and make your organisation a better place.”

The Children's Trust

“The Clarasys team were great – they quickly understood the culture of the organisation and worked with us to get the results needed. The team provided sound advice and guidance to our
senior team.”

Nicola Smith, Director of IT and Facilities, The Children’s Trust.

“Clarasys don’t simply deliver to the question that is asked but provide experience and expertise to help anticipate future problems and issues, and then presents alternative solutions to choose from.”

Patsnap

“Made my job as a manager of a new team even easier”.

Warchild