Engaging Customers in a
The Exeter Centre for Circular Economy and Clarasys are both committed to the creation of a Circular Economy.
We are working with the University of Exeter on some research to understand what needs to be done to ensure that customers are able to engage with sharing models, the return of packaging, repair schemes, and other circular models. Our ultimate goal is to enable organisations, both B2B and B2C, to design and embed circular journeys that are desirable for customers, and viable and feasible for the business. Our brochure reveals an initial framework based on a literature review that highlights some starting considerations to help you rethink your customer journeys.