Innovate UK Circular Economy highlights

Loïc enjoys helping organisations unravel customer journeys, design exceptional customer experiences, and foster a customer-centric mindset and behaviours. With expertise in end-to-end CX transformation, he helps businesses enhance their customer-centric capabilities and make a real difference for their customers. He is a firm believer that unlocking the value of Customer Experience practice is not only necessary to help businesses thrive, it is also the key to accelerating the transition to a circular economy and a more sustainable society. He is passionate about working with other forward-looking leaders and organisations, combining CX and Behavioural Change methodologies to design experiences and business models that engage customers in meeting a new innovation sweet spot, that includes sustainability, and helps us shape a brighter future.

Meg graduated from the University of Durham in Politics, Philosophy and Economics in 2019, and from London Business School with a Masters in Management in 2021. Previous to joining Clarasys, she worked as a consultant in the consumer goods industry. Since moving to Clarasys she has gained private sector experience in both business analysis and project management, particularly with a customer experience lens. In her spare time, she enjoys reading, learning new languages and travelling.