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    Digital adoption

    We’re the project managers who drive digital experiences. We digitise the experience of your organisation to ensure it leads the way on meeting customer needs and expectations.

    Discover more

    Digital adoption

    We’re the project managers who drive digital experiences. We digitise the experience of your organisation to ensure it leads the way on meeting customer needs and expectations.

    Discover more

    How do we make sure employees and customers adopt the digital service we’ve created?

    We use comprehensive feedback and engagement strategies to safeguard the buy-in and adoption you need. Your people and clients are at the heart of technological change and we gather insights, including a training needs analysis, to inform our approach. We find this method helps to make change stick.

    How do we make sure employees and customers adopt the digital service we’ve created?

    We use comprehensive feedback and engagement strategies to safeguard the buy-in and adoption you need. Your people and clients are at the heart of technological change and we gather insights, including a training needs analysis, to inform our approach. We find this method helps to make change stick.

    A collaboration with Clarasys will give sharp focus to three keys areas of activity:

    1. Our team works with trusted technology partners and providers to design and implement superior digital solutions.
    2. We deliver new digital services through agile, multi-disciplinary teams, and support you throughout the process, from product or service inception to delivery.
    3. Our deep experience across all GDS phases (Pre-discovery, Discovery, Alpha, Beta) and service design informs every insight we have and every recommendation we make.

    Through these activities, we digitise you and your organisation, so that you can meet the needs and expectations of your clients.

    A collaboration with Clarasys will give sharp focus to three keys areas of activity:

    1. Our team works with trusted technology partners and providers to design and implement superior digital solutions.
    2. We deliver new digital services through agile, multi-disciplinary teams, and support you throughout the process, from product or service inception to delivery.
    3. Our deep experience across all GDS phases (Pre-discovery, Discovery, Alpha, Beta) and service design informs every insight we have and every recommendation we make.

    Through these activities, we digitise you and your organisation, so that you can meet the needs and expectations of your clients.

    How we can  help you

    Change-Orange

    When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.

    Dart-Orange

    Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.

    Plans-Orange

    When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.

    Coins-Orange

    We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.

    Analysis-Orange

    At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.

    How we can help you

    Change-Orange

    When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.

    Dart-Orange

    Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.

    Plans-Orange

    When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.

    Coins-Orange

    We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.

    Analysis-Orange

    At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.

    Experiences with clients

    Experiences with clients

    View all client experiences
    how to mess up organisation design changes a guide

    How to mess up organisation design changes: a guide

    Digital banking platform

    Digital banking platform

    What’s on our mind

    More insights

    What’s on our mind

    More insights

    Meet the experts

    Simon Blosse

    Principal Consultant
    Simon Blosse
    Principal Consultant
    Simon is an experienced digital and customer-centric transformation consultant, with over 16 years of consulting across retail, consumer and information service businesses. His expertise includes digital strategy, business and technology architecture, and change management for large scale customer centric transformations - working with clients to deliver organisational customer focus and delivering great customer experiences end to end. Outside of work, playing the piano is his go-to for relaxing, and he is a big fan of the arts, particularly theatre and music.

    Alex Aleksandrova

    Managing Consultant
    Alex Aleksandrova
    Managing Consultant
    Alex joined Clarasys in 2019 and has experience in the design and delivery of large transformational programmes in Public Sector (Transport, Higher Education, Healthcare) and Banking with a focus on business change, programme leadership and business analysis. At Clarasys Alex has lead the business change stream at Department for Transport enabling the adoption of a new digital service across 300+ organisations in England. She is a keen traveller, really passionate about art, and enjoys music, yoga, being active and reading.

    Sophie Brazell- Ng

    Managing Consultant
    Sophie Brazell- Ng
    Managing Consultant
    Sophie is an experienced business consultant with expertise in delivering complex change initiatives and customer-centric business transformations. Sophie has a deep understanding of the pain points associated with changing people, processes and technology and utilises an insightful ability to understand an organisations culture and stakeholder ambitions to deliver successful transformation. Sophie joined Clarasys in 2019 and has used her experience gained in the media, health and security sectors to help clients and their employees shape, implement and embed their change ambitions. When not working Sophie enjoys tennis, climbing and exploring the outdoors. Anything for the adrenaline!