Industry

Public Sector consulting

Industry

Public Sector consulting

We recognize that the Public Sector faces unique challenges as it is impacted by constant change – whether that includes evolving regulations; refreshed policies; new programs designed for greater reach; or governance and technology advancements required to ensure secure and effective processing of data. Drawing on our deep business analysis and change expertise, bolstered by collaborative and agile delivery practices, we deliver end-to-end solutions that are specifically designed to not only be implemented but also successfully embedded and fully sustainable for department teams. Using our globally proven methodologies and engaging our multifaceted experience across government programming, policy implementation, and service design/delivery, as well as our expansive network of expert advisors and community partners, we are committed to equipping the Public Sector with exceptional outcomes and experiences for employees and customers alike.

As the Experience Consultancy, we believe that there is a better way of doing consulting and by forging close, collaborative partnerships with our clients, we help organizations understand their most pressing challenges and improve operations. Our “one-team” mentality creates a transparent, collaborative, and inclusive environment that fosters success. We know that people are the key to enduring change, and we have the expertise to mobilize teams to adopt and embody lasting change.

How we help our public sector clients

We understand that equitable, meaningful customer experiences demand deliberate and thoughtful design of tailored engagement tactics, enabled by cohesive organizational governance. Clarasys has extensive experience as a chosen public sector partner to analyze and assess the diverse needs of your workforce and those you serve; curate engagement and operations across your ecosystem to optimally reach your target population; and evaluate outcomes to continuously improve upon and maximize mission impact.

We work with organizations to understand what’s working well–but, more importantly, what could work better–in serving the broader community. We engage all facets of the organization, as well as diverse end-user populations, to provide detailed, transparent analysis of the way your organization works now – so you can confidently decide upon and shape your organization’s future.

Getting things done requires strong leadership, organization, and planning. We help you deliver your vision while reducing risk, cutting costs, and improving success rates through data-driven, collaborative, and agile project management practices.

The success of a project is ultimately measured by how new processes, policies, and technologies are adopted and their respective impact on employees and those you serve. With a proven track record, Clarasys delivers sustainable, human-centered transformation that drives your organizational mission forward through critical alignment of behavioral and structural change.

In a world where technology requirements and policy focus areas continue to evolve–and often outpace current infrastructure–organizational effectiveness remains central and equitable outcomes critical. Clarasys is primed to help you navigate associated operational and governance decisions–and technology implementation–to realize your mission and best serve your customers.

How we help our public sector clients

We understand that equitable, meaningful customer experiences demand deliberate and thoughtful design of tailored engagement tactics, enabled by cohesive organizational governance. Clarasys has extensive experience as a chosen public sector partner to analyze and assess the diverse needs of your workforce and those you serve; curate engagement and operations across your ecosystem to optimally reach your target population; and evaluate outcomes to continuously improve upon and maximize mission impact.

We work with organizations to understand what’s working well–but, more importantly, what could work better–in serving the broader community. We engage all facets of the organization, as well as diverse end-user populations, to provide detailed, transparent analysis of the way your organization works now – so you can confidently decide upon and shape your organization’s future.

Getting things done requires strong leadership, organization, and planning. We help you deliver your vision while reducing risk, cutting costs, and improving success rates through data-driven, collaborative, and agile project management practices.

The success of a project is ultimately measured by how new processes, policies, and technologies are adopted and their respective impact on employees and those you serve. With a proven track record, Clarasys delivers sustainable, human-centered transformation that drives your organizational mission forward through critical alignment of behavioral and structural change.

In a world where technology requirements and policy focus areas continue to evolve–and often outpace current infrastructure–organizational effectiveness remains central and equitable outcomes critical. Clarasys is primed to help you navigate associated operational and governance decisions–and technology implementation–to realize your mission and best serve your customers.

Clients we’ve worked with

We have extensive experience with the Justice sector.

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We also have [ strong ] experience across private and public sector healthcare

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Experiences with clients

View all client experiences

Quadient

Northeast Arc

What’s on our mind

2nd May 2023

Operating model transformation: A mammoth undertaking with people at its core

Why does successful operating model transformation and design start with people and how can organisations secure success?

2nd February 2022

How to consider technology in a digital transformation – PODCAST

CX-talks-podcast-featured-image-Clarasys

Tune in to discover how to consider technology in digital transformation from selection to implementation, delivery and arising challenges.

More insights

What’s on our mind

2nd May 2023

Operating model transformation: A mammoth undertaking with people at its core

Why does successful operating model transformation and design start with people and how can organisations secure success?

2nd February 2022

How to consider technology in a digital transformation – PODCAST

Tune in to discover how to consider technology in digital transformation from selection to implementation, delivery and arising challenges.

More insights

What our clients say

The Clarasys team was able to quickly learn and understand our industry and organizational challenges. They were able to help identify pathways and procedures, setting a very clear roadmap for us to achieve our goals. Northeast Arc’s team felt very supported and understood by the Clarasys team and embraced the outcome of solutions identified and best practice established that were thoughtful and tailored to our specific lines of businesses. The process was quick, in-depth and fully addressed our initial challenge. Northeast Arc is currently planning a third engagement.

Northeast Arc

Timothy Brown

During our engagement, all of the members of the Clarasys team were extremely professional, very personable and extremely comfortable to work with. At the end of the first meeting, I thought to myself – I think they get what our goals are? By the end of the 2nd week, I thought to myself- I think they got the goals better than us, which showed their strong ability to quickly grasp the materials. They asked excellent questions to help guide them to determine the work path and produce a strong product at the end. In closing, Lifeworks could not have been more pleased with how this project turned out. We hope we can work together in the future.

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