10 key considerations for creating a sustainable operating model
Data ethics: what would you sacrifice for the common good – civilisation or civil liberties?
If dinosaurs had data, would they be extinct?
New product development through a cost optimisation lens
Cost optimisation for grocery retailers – does every little help?
11 signs your lead to cash process needs attention
Can retailers keep convenience with, and without, the store?
Remote customer service video Q&A
The customer retention process
Managing a launch process