Simon is an experienced digital and customer-centric transformation consultant, with over 16 years of consulting across retail, consumer and information service businesses. His expertise includes digital strategy, business and technology architecture, and change management for large scale customer centric transformations – working with clients to deliver organisational customer focus and delivering great customer experiences end to end. Outside of work, playing the piano is his go-to for relaxing, and he is a big fan of the arts, particularly theatre and music.