Sarah is an experienced consultant with over 10 years’ experience working across end-to-end business transformation specialising in; business analysis, process improvement, customer experience and continuous improvement. She joined Clarasys in 2019 and leads our not-for-profit portfolio, advising clients on their customer-centric strategy and how best to implement. Sarah is the employee trustee of the Clarasys’s Employee Ownership Trust – in which she represents people’s voices to ensure the company is operating and growing in the best interest of it’s employees.