Richard joined Accenture as a graduate and spent 5 years working with clients in Government and FS - mostly on large scale system deployments. Then he moved over to an internal consulting team at BT where he was able to work on strategy and efficiency projects across the organisation including process improvement, operating model design and systems implementation. Most recently he set up and ran a sales operations and analytics function across BT's B2B functions. He is currently trying (with difficulty) to learn Portuguese as he married a Brazilian.
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