Collaborative transformation

The Retail industry has faced a challenging few years with the uncertainty of Brexit, the slowdown of the high street, followed by the emerging effects of Covid-19.

Despite these challenges, and in part because of them, many retailers are focusing on creating personalised, experiential online offerings to attract in new customers and retain their current customer base. 

To do this, firms need to focus on the needs of the customer, in addition to making use of the latest innovations in the market and implement them quickly. 

 

How we help you...

Change Management

When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.

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Delivery Management

Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.
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Architecture and Technology

When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.
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Lead to Cash

We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.
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Analysis, Innovation and Design

At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.
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In the bag

We will ensure your customer base is engaged to provide input into the design of your optimal customer experience. Moreover, using our deep expertise in Agile, we will transform your delivery model, building a prioritised list of activities that deliver early value and ROI, in addition to longer term roadmap initiatives. Knowing that rapid technology deployment is critical to maintaining a competitive edge in retail, we work in a highly collaborative manner with technology providers to deliver a quality product, fast.

Don't just take our word for it...

“Clarasys don’t simply deliver to the question that is asked but provide experience and expertise to help anticipate future problems and issues, and then presents alternative solutions to choose from.”

Patsnap

“The Clarasys team were great – they quickly understood the culture of the organisation and worked with us to get the results needed. The team provided sound advice and guidance to our
senior team.”

Nicola Smith, Director of IT and Facilities, The Children’s Trust.

“Clarasys are a boutique consultancy – it feels like they are specialists in their areas. They don’t come in with predefined ideas; they are willing to listen and actually work with the people on the ground and I think that is really important.”

Swinton

“Clarasys were effective in how they managed to leave us in a situation where we could get on with things ourselves.”

SASC