The idea of customer experience has moved on a lot from a basic front-of-house smile. What has taken longer to mature in leaders minds, is the return on investment for focusing on employee experience (EX).
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What is circularity and a circular economy? – PODCAST
Episode five of Snack-sized sustainability explains the terms circularity and circular economy, why they’re important and touches on how to become circular.
The UN Global Compact Young SDG Innovators Programme reflections – PODCAST
Clarasys’ UN Global Compact Young SDG Innovators Programme participants, Estelle and Jacob, reflect on the YSIP programme with Vodafone and Arup.
Why you should be running an employee survey
Acting on employee survey results enables better EX. Here are 10 questions to consider before running one at your organisation.
The sustainability ripple effect
Sarah Hammond gives a first-hand account of why starting somewhere is better than nowhere when it comes to sustainability.
An interview with values-led social enterprise Belu – PODCAST
Clarasys meets Claire Pearson, Business Development Director at sustainable drinks brand Belu to discuss the value of being purpose-led.
Interconnectivity between change and customer experience
We discuss the important link between business change and customer experience, and what it means for you and your organisation.
Sharing a strategic vision: Step one for behavioural change
When a company’s strategy or direction changes, it requires buy-in and often modifications in behaviour to effectively implement the change…
Overcoming my fear of pride
Our very own Simon Blosse gives a very candid account of how he overcame his fear of pride both personally and at work.
