How Employee and Customer Experience align: the Retail story

Joining Ed Kemp-Sloan in this retail-focused episode of Never Mind the Painpoints is Omar Paul, Director of Delivery and SVP Customer Success at MakePositive, and Clarasys’ EX expert, Sophie Di Clemente.

How Employee and Customer Experience align: the Retail story

Joining Ed Kemp-Sloan in this retail-focused episode of Never Mind the Painpoints is Omar Paul, Director of Delivery and SVP Customer Success at MakePositive, and Clarasys’ EX expert, Sophie Di Clemente.

How Employee and Customer Experience alig - the Retail story

Meet the author

Hannah Tomlinson

Consultant

Sarah Rigby

Principal Consultant

Joining Ed Kemp-Sloan in this retail-focused episode of Never Mind the Painpoints is Omar Paul, Director of Delivery and SVP Customer Success at MakePositive, and Clarasys’ EX expert, Sophie Di Clemente.

Listen to their discussion on how customer experience and employee experience interact with one another. How can innovation, collaboration tools and integration between multiple retail functions help with providing a better employee experience? And do satisfied employees go further, work harder and deliver a better service to customers?

Listen in to find out more here:

Or to find on Soundcloud, click below:

Listen here

Follow Clarasys on your favourite social media channel! Contact us to let us know your thoughts, tell us what you would like to hear more of or ask any questions.

You might also like