Tom Carpenter

Principal Consultant

Tom Joined Clarasys in November 2014 following two years at Detica. Tom is one of our most experienced CX and agile digital product specialists. Since joining Clarasys, Tom has delivered numerous CX discovery and digital transformation projects across a range of industries from healthcare to financial services. This enables Tom to advise on best practice customer experiences and delivering in an agile and user-centric manner across the end to end lifecycle. Tom’s background in business architecture ensures design and definition of solutions that put the users and customers at the heart. This, coupled with broad technical expertise, ensures a solution can be defined that truly solves the client’s needs. In his spare time, Tom is an avid Formula One and cycling fan.

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  • Our industries
    • Financial services
    • Healthcare
    • Media & information services
    • Not for profit
    • Professional services
    • Public sector
    • Retail
  • What we do
    • Business & technology transformation
    • Customer experience
    • Data governance
    • Digital adoption
    • Employee experience
    • Operational efficiency
    • Process improvement
    • Post Merger Integration
    • Service design
    • Sustainability consulting
  • Our insights
    • Case studies
    • News
    • Reports
    • Thinking
    • What our clients say
  • About
    • About us
    • Contact us
    • Careers
    • Diversity, Equity and Inclusion
    • Our expertise
    • Partners
    • Pro bono
    • Sustainability
  • Search
    en_US
    en_US en_GB

Get in touch