It is crucial for organizations to consider their Employee Experience (EX) as a whole, in order to not only have happy employees and improve retention, but also to ensure they build a culture where people feel empowered to make decisions which will in lead to improved Customer Experience (CX), as they are often the closest to them on the ground.
Klara Nenadlova
Managing Consultant
Klara has a background in Psychology and has joined Clarasys as part of the graduate scheme in January 2019. Since then, she has worked on various client projects with stakeholders from different seniority levels and backgrounds. A professional highlight for her has been (1) creating and co-leading training and change activities across multiple countries, and also (2) being involved in activities relating to internal Clarasys culture (as a Scrum Master) and wellbeing on client site (as an account Wellbeing Lead). In her free time she enjoys running, travelling and meditation. Also, a big F1 fan!
