Industry
Healthcare management consulting
Successful transformation
Increased competition between healthcare and insurance providers means that patient experience and customer loyalty is essential for market growth.
We transform your organisation’s operations, patient services, and ability to provide a consistent experience. We enable you to put your clients at the heart of your business throughout this end to end transformation programme using our agile approach. We quickly identify and implement improvements and enhancements, providing you quick ROI, staff up-skilling, and continuous organisational improvement that is embedded, and sustainable.
How we help you...
Change Management
When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.
Delivery Management
Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.
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Architecture and Technology
When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.
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Lead to Cash
We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.
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Analysis, Innovation and Design
At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.
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Business as unusual
At Clarasys, we’re all about the customer, and it’s our mission to deliver the best possible customer experience from initial interest, to ownership of a product or service.
We use our people-centred approach to get to know your patients, identify how you can improve their experience and then design a solution according to their needs.
Our uniquely agile approach enables us to create effective, sustainable services and we use AI to create a digital twin of your organisation, fix issues, highlight opportunities and realise significant investment.
This multi-faceted approach to designing solutions delivers a standout user experience. Each and every time.
