Case Study

St John Ambulance

St John Ambulance

From assumption-led decisions, to [ data-backed ] decision making and aligned vision & values.

St John Ambulance are undergoing a transformation, enhancing both their digital infrastructure and data strategy to better understand their people and impact on the communities they serve, for more accurate and innovative decision making.

St John have limited ability to use data to improve operational productivity, measure impact of initiatives, and drive data-backed decision making across the organisation. This was due to a culture of tech-led, top-down governance, poor reporting and data immaturity.

Clarasys were asked to help for 5 weeks to create a high level data strategy encompassing vision and values, people, technology, reporting and governance, and provide strategic recommendations in a board report, with an implementation roadmap, to be presented to senior leadership team for consideration alongside the Digital Transformation proposal.

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