Putting your customers first, post-covid

The impact Covid 19 has had on the retail industry means that putting your customers first and driving your CX capabilities forward are not only the right thing to do, they are essential things to do. In the current environment, retailers without a clear and consistent customer experience will struggle to compete, retain customers and grow in the market.

At Clarasys, we are passionate about offering the best customer experience

What can we offer you?

With cost optimisation rising to the fore, commitment to customer experience will come under pressure, and whilst most retailers know that CX is vital, we have found that a large proportion are not sure on the how. We’d love to help you get under the skin of your customer experience with one of the following CX workshops:

Starting your CX journey

Tailored to those who are at the start of their CX journey and want to effectively jump-start their CX capability.

Embed and scale your CX capability

Created for businesses that have started some CX work, in pockets of their organisation yet need help to embed and scale this capability.

Measuring your CX

Created for businesses that have a stagnating CX capability, or are not seeing investments in CX turn the dials on business performance metrics.

Challenging your CX offering

Enhanced for companies who want to take their successful CX capability to the next level and benefit from advanced CX analytics and cultural practices.

Our short, interactive and practical sessions will help you unlock the value of CX and make sure that you prioritise your CX efforts based on your current CX maturity.

Our proven methodology can be tailored to address the specific problems that you are struggling with.

We will leave you with clearly outlined next steps and a valuable set of reusable best practice tools, techniques and templates.

We only have a limited number of free workshops available, so if you are interested please register here – we would love to support you in the next stage of your CX journey!

Free workshop offering

We are offering the individual workshops free but limited. 

To apply for a free workshop, please complete this form and we’ll be in touch!

    Hear our employee's experiences...

    “We had a really good chemistry with the Clarasys guys. They came in, no airs and graces. They talked to the people who really mattered at the front line which you don’t necessarily get, I find, when talking to other consultants”

    Anthony McLaughlin, Direct Marketing and CRM Manager at Swinton Insurance

    “I’d be very happy to recommend Clarasys across a broad spectrum of asks and demands”

    John Cobb, Global Head of Order to Cash capabilities at Refinitiv

    Sharing our CX knowledge