Thinking

CX Talks: What does good CX look like?

Join Steven, Sarah and Loïc as they discuss what good CX looks like in our latest episode of ‘CX Talks’.

CX Talks podcast featured image

Join Steven, Sarah and Loïc as they discuss what good CX looks like in our latest episode of ‘CX Talks’.

Good CX (customer experience) is something that most organisations strive to have, but it’s important to understand what that means.

The podcast begins with our Chief Client Officer, Steven Writer-Maguire, asking the pivotal questions: What does good CX mean and what does it actually look like?

Steven interviews our very own CX experts Loïc Le Fouest and Sarah Daley and the trio draw on their own experiences to help answer these questions.

Listen here

If you would like to learn more about how we can help you with your customer experience, or speak to Steven, Sarah or Loïc, please contact us.