Thinking

CX Talks: A killer user experience

This weeks episode is a discussion framed around user experience in the healthcare industry.

This weeks episode is a discussion framed around user experience in the healthcare industry. Tom Carpenter is joined by Lawrence Alfred where they talk about designing solutions keeping in mind all those impacted by the solution, not just the users.

We thank Dr Gyles Morrison for his article 'Bad Healthcare UX is Killing People' which invoked a series of discussions around the topic of user experience and people experience.

Listen here

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Episode article link:
https://medium.com/@drgylesmorrison/bad-healthcare-ux-is-still-killing-people-be3270f281b3