Case Study

Back Up

Back Up

A ‘thank you’ message from our colleagues at Back Up

Back Up is a charity that works with those affected by spinal cord injury. It inspires people affected by spinal cord injury to get the most out of life.

Clarasys went to help Back Up as part of a pro-bono project conducting user research led to gain richer insights to be fed into Back Up’s May 2020 strategy. This project enabled the organisation to gain insight into how they could expand their pool of service users and how to tailor their services to meet those users’ needs.

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