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There’s a huge buzz at the moment about Robotic Process Automation (RPA) – and for good reason. RPA promises to improve the customer experience, reduce costs, and increase employee job satisfaction.
Put simply, RPA involves using pieces of software – or ‘robots’ – to carry out simple tasks on a computer. Robots can be instructed to type, click and manipulate data according to a set of rules, created for it by a human. Because these processes are completely automated, RPA is rapidly becoming the go-to solution for business inefficiency.
To give you an insight into this powerful new technology, Clarasys has put together an exclusive report. It’s free for you to download now.